Connected Workflows
Platform Capability
Connected Workflows
Process orchestration that anticipates every branch and surfaces the right next action -- so regulatory workflows move forward without manual coordination.
The Operating Problem
Regulatory workflows are not linear. A single application can branch into dozens of paths -- evidence requests, third-party verifications, board deferrals, fee exceptions, corrections, and resubmissions. Most workflow tools were designed for predictable, linear processes. Regulatory operations require something different: a system that anticipates branches and manages them without manual intervention.
The Principle
"A workflow that requires manual coordination to move forward is a workflow that will stall. Every branch must be anticipated, and every next action must be surfaced automatically."
Three Questions This Answers
How do we handle the unpredictable branches in a regulatory process?
Workflows in RegulatoryWorks are configured as branching trees, not linear sequences. Every possible branch -- evidence request, board referral, fee exception, correction -- is anticipated in the configuration. When a branch occurs, the platform routes it automatically.
How do we ensure nothing falls through the cracks when a process branches?
Every branch creates a tracked work item with a defined owner, a defined deadline, and a defined escalation path. Nothing is left in an untracked state.
How do we change a workflow when the rules change?
Workflows are configuration, not code. When a regulation changes, the workflow configuration is updated -- not a software project. Changes take effect immediately for new applications.
How It Works
Workflow is configured as a branching tree
Each process is configured with its possible paths -- including every branch condition and every possible outcome at each stage.
Branches are triggered automatically
When a condition is met -- a missing document, a board referral, a fee exception -- the platform triggers the appropriate branch and routes the work item to the right actor.
Every branch is tracked
Every work item created by a branch has a defined owner, deadline, and escalation path. The platform tracks progress and surfaces exceptions.
The main workflow resumes when branches resolve
When a branch resolves -- evidence received, board decision made, fee paid -- the main workflow resumes automatically. No manual handoff required.
See it with your own process.
Bring a real workflow and we'll walk through it together.