Identity and Delegated Authority
Platform Capability
Identity and Delegated Authority
Role-based access with explicit delegation -- every action in RegulatoryWorks is attributed to a real person with a defined scope of authority.
The Operating Problem
Regulatory agencies operate with complex authority structures -- staff act on behalf of boards, supervisors delegate to staff, and third parties are granted limited access for specific tasks. Most platforms treat this as a permissions problem. It is actually an accountability problem.
The Principle
"Every action must be attributable to a real person acting within a defined and documented scope of authority."
Three Questions This Answers
How do we let staff act on behalf of the board without losing accountability?
Delegated authority is explicit and scoped. A staff member can be authorized to issue licenses under a defined threshold -- and every such action is logged as delegated, with the delegating authority recorded.
How do we give third-party verifiers access without exposing the full system?
Third-party verifiers receive scoped access to specific evidence requests -- nothing more. They can respond to requests, upload documents, and confirm verification without seeing any other applicant data.
What happens when someone's role or authority changes?
Authority changes take effect immediately. Past actions remain attributed to the authority that existed at the time -- the audit trail is immutable.
How It Works
Roles are defined by function, not just title
Each role carries a specific set of permitted actions -- review, approve, delegate, issue, or revoke. Roles are configured, not hard-coded.
Delegation is explicit and scoped
A board can delegate specific actions to staff within defined limits. Delegation is documented, time-bounded if needed, and revocable.
Every action is attributed
The system records who took each action, in what role, under what authority, and at what time. Delegation chains are preserved.
Access is scoped to need
Applicants see their own records. Staff see what their role permits. Board members see what their governance role requires. Third parties see only what they were invited to see.
See it with your own process.
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